How
proof is
waterproof?
While
many outerwear
manufacturers
spray on
water repellency
treatments
that quickly
wear, ZR
uses only
100-percent
waterproof
GORE-TEX®
fabrics.
GORE-TEX®
is a high-tech
synthetic
weave by
W.L. Gore
& Associates,
Inc., that
prevents
any water
droplets
to penetrate
the surface
of the fabric.
To avid
adventurers
there is
no comparison
to GORE-TEX®,
100-percent
waterproof,
durable,
and breathably
comfortable.
And GORE
stands behind
its fabric,
guaranteeing
its performance
for the
reasonable
life of
the garment.
Help!
The outerwear
I ordered
does not
fit. May
I exchange
it?
You bet.
ZR will
gladly exchange
any unworn,
unaltered
outerwear
that has
not been
custom embroidered.
Please contact
ZR's Customer
Service
Department
at 1-800-367-0669
for a Return
Authorization
Number.
Can
ZR Outerwear
be repaired?
Waterproof
outerwear
should be
returned
to ZR to
repair it
once again
to a waterproof
state. Patches
can be sewn
and sealed
from the
inside of
the garment
to repair
waterproofness.
The patches
will be
noticeable.
The estimated
cost of
a typical
repair is
$30 to $40
plus shipping.
Please contact
ZR Customer
Service
at 1-800-367-0669
to request
a Return
Authorization
Number.
Once the
outerwear
is received
and examined
you will
be contacted
with an
estimate
of repair
costs. Typical
turnaround
time for
repairs
is seven
to 10 days.
Can ZR Outerwear
be personalized
with custom
embroidery?
Yes. Each
piece of
ZR Outerwear
features
several
locations
which have
been designed
to accept
embroidery
without
affecting
the waterproof
or windproof
qualities
of the garment.
Please contact
ZR Customer
Service
at 1-800-367-0669
for complete
specifications
and pricing.
Can
ZR Outerwear
be thrown
in a typical
household
washer and
dryer?
Not only
can it be
washed and
dried, it's
good for
the garment.
Simply machine
wash your
outerwear
with warm
water (no
fabric softener)
and then
toss it
in a warm
dryer. The
wash and
dry will
restore
the water
repellency
of the garment.
Over years
of wear
ZR recommends
purchasing
ZERO-Pel
from ZR
to restore
water beading
on the garment.
ZERO-Pel
is very
affordable
and extremely
easy to
use.
Have a question
that you'd
like to
ask? Please
fill out
our online
Contact
ZR form
and a ZR
Customer
Service
representative
will respond
to your
inquiries.
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